Privacy Policy

Last Updated: March 2025

Yes Make London Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us, including through our website www.yesmake.co.uk

1. Who We Are

Company Name: Yes Make London Ltd
Company Number: 13485697
Registered Address: South Lock Control Office, Rope Street, London, England, SE16 7SZ
Email: jess @ yesmake. co. uk

2. What Personal Data We Collect

We only collect and process minimal personal data necessary for responding to enquiries and managing bookings. This includes:

  • Contact Form Data: When you submit an enquiry via our website, we collect your name, email address, phone number (if provided), and any information you include in your message.

  • Booking Information: Our website features a booking widget that connects to our booking platform, Class Bento. When you book a service via Class Bento, your data is processed according to their privacy policy. Please refer to Class Bento’s privacy policy for details on how they handle your information.

We do not collect or store payment details, as all transactions are handled directly by Class Bento.

3. How We Use Your Data

We only use the data we collect for the following purposes:
✔ To respond to your enquiries submitted via our website
✔ To manage bookings made through the Class Bento platform
✔ To provide customer support and improve our services
✔ To comply with legal or regulatory obligations

We do not use your personal data for marketing purposes, nor do we sell or share your data with third parties for advertising.

4. Legal Basis for Processing

Under the UK GDPR, we process your data based on the following lawful grounds:

  • Legitimate Interest: To respond to enquiries and provide our services.

  • Contractual Obligation: When you make a booking via Class Bento, processing your data is necessary to fulfill the booking.

  • Legal Compliance: To meet legal and regulatory obligations.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and is only accessible to authorised personnel.

We retain enquiry-related data for up to 12 months after the last interaction, unless legally required to retain it for longer. Booking data is processed and stored according to Class Bento’s privacy policy.

6. Sharing of Personal Data

We do not share, sell, or distribute your personal data to third parties, except in the following cases:

  • Class Bento: Booking data is processed through their platform as part of our service offering.

  • Legal or Regulatory Obligations: If required by law, we may share data with legal authorities.

7. Your Rights Under UK GDPR

Under data protection laws, you have the following rights:
✔ Right to Access: You can request a copy of the personal data we hold about you.
✔ Right to Rectification: You can ask us to correct inaccurate or incomplete data.
✔ Right to Erasure: You can request that we delete your data where it is no longer necessary for our purposes.
✔ Right to Restrict Processing: You can ask us to limit how we use your data.
✔ Right to Object: You can object to our processing where applicable.
✔ Right to Data Portability: You can request your data in a structured format.

To exercise any of these rights, please contact us at jess @ yesmake.co.uk We will respond within one month as required by law.

If you are unhappy with our handling of your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Yes Make London Ltd
jess @ yesmake.co.uk

This policy was last reviewed and updated on 19 March 2025.